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Certified listener is one of the best organization that I have came across

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It is good material. Some of the videos are extremely interesting. What caught my attention was a careful way that they brought the content and at the same time in a condensed format. The only issue, for me, that perhaps could be reevaluated is the quiz, sometimes it's just tricky, and doesn't achieve the matter of knowledge.

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The well-organized program allowed me to understand and apply learned training more effectively.

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I really like the training and the active listening lesson specifically. I like to listen to people but until now I did not know how to actively listening to someone. Thank you very much for all the lessons.

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I was very impressed with the degree of training provided. The information provided was very extensive and I felt that I gained a lot of knowledge and a desire to pursue further study in the areas described.

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The training modules and sessions were very insightful. I feel like I learned a lot during the process and I feel better prepared to begin volunteering as a Certified Listener.

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It was an awesome experience. I am so excited to work in such an organized and friendly environment.

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Training was a good one I was introduced to new techniques that can be helpful

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Good Training Material

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This training was fantastic in my opinion. The modules were extremely helpful and engaging. I would recommend that note-taking be encouraged for trainees as they move through the modules and videos. I wrote down from phrases to use on clients that were said in the videos and I think they will be very helpful - I think others could benefit from this practice too. My favourite module was 'How Not To Give Advice'. This is so critical in this type of position and I really appreciated that this topic was so well covered. Well done! I am excited to begin my volunteer position.

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I am concerned about the amount of spelling and grammar mistakes present throughout this training program and the CLS website. It is great that your volunteers are required to complete an English proficiency test however, the public image of the organization is impacted by the contents of the website and training. Before beginning this training, I felt the need to research the legitimacy of the organization because of this. I imagine that an individual who is looking for a reliable place to share personal information and receive emotional support would be concerned about this as well. Still, I am excited to be apart of this organization and am looking forward to helping my community!