Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.Â
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.

Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Erik Timlin
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall a very straight forward and simple training which was informative. Some of the video’s didn’t give the opportunity to pause or speed up.
Review By
Thomas Irwin
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Olive Wan-choi Lim
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
I love the training. It is a comprehension learning experiences and I learn a lot of skills to tackle with different situations which I may be able to apply later!
Review By
Paula Wallace
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jane Gardner
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ziwei Zhu
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training has professional, straightforward and handy information for becoming a certified listener. Very helpful!
Review By
Devia Haripersaud
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Julia Gollob
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the duration of the CLS training and I look forward to serving my community!
Review By
Marlucia Aires
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jason Tang
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I very much enjoyed my experience with the training module for CLS. It was straightforward, organized, and informative. I think it is more than sufficient for a new volunteer to learn how to become a Certified Listener. If I do have any criticisms, it would be that some of the video formats are a little outdated, perhaps slightly unmotivated at times, and occasionally funk in terms of functionalist. However, if those small issues are adjusted, the platform would be close to perfect! Thank you for the wonderful training! I look forward to helping people through this medium!
Review By
Michael Drobenko
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lizzie Rao
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Wayne Wong
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kaitlyn Abraham
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Meghan Mathe
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amanda Martins
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
I liked very much all the contents during the program but I would like to recommend some changes like, monitor the potential volunteer during his/ her path in the training and include more interactive resources rather than videos on Youtube.
Review By
Sara Giambagno
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training services. Very detailed and easy to keep up with. Thank you
Review By
fang dong
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Anny Salcedo
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ashika Shibu
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training period was so good, I learned so much about online chat platform and I am really excited to start my shift.
Review By
SAMIR WABER
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Asmaa Elshazly
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Riley Skelton
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amanda O’Brien
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jessica Furtado
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Cavizshajan Skanthan
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall, the course was comprehensive and helpful for teaching the material. I think more examples would be helpful to solidify some points, but overall the material was easy to understand and engaging.
Review By
Megan Russell
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great training, very useful for not only this but for supporting people in everyday life. I found a few of the instructions about the chat platform confusing but otherwise good.
Review By
Cassandra Daggett
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Khristine Sayas
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Yeukai Tsikira
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Megan Hynes
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Zarin Hakim-Griffith
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Madaleine Banks
Total Reviews
1,795
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score