Summary ... read summary

The modules were good but videos that were split into one-minute lessons could be compiled into bigger videos. This allows the website to run more smoothly.

Summary ... read summary

There were a few typos and spelling errors here and there. Also, some new tech might be needed because there was a lot of microphone feedback in the start up lectures.

Summary ... read summary

I enjoyed the training videos - they were easy to follow and the quizzes were helpful in testing our knowledge.

Summary ... read summary

I had a wonderful learning experience during the online orientation.

Summary ... read summary

I am a new candidate to the experience; however from what I have encountered thus far, there is substantive evidence that CLS is a worthy and valuable stakeholder in the caring, support-'helping'- business. I look forward to more of what this organization has to offer.

Summary ... read summary

I enjoyed the training and topics. However, I wish that more examples of common conversations and phrases were used. There were also a couple of typos that I noticed in the videos.

Summary ... no summary submited

Summary ... no summary submited

Summary ... read summary

Through learning different practical skills, I am able to not only help others but also make my friends and family happier.

Summary ... read summary

It was informative. I found all the information relevant to my learner and greatly appreciated the support provided to me throughout this training.

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... read summary

It provided a lot of helpful information and was easy to follow.

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... read summary

Great training and videos. I really enjoyed the roleplay portion. It was a great way to get comfortable with using the system.

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... no summary submited

Summary ... read summary

The training went well. The only downside was that unfortunately, I sat waiting for 40 minutes while person 1 and 2 both had an opportunity to both be volunteers then clients. I had only 6 minutes to be a volunteer and then had no chance to be a caller. I would recommend rotating the positions in order to be more effective as person 1 and 2 can go, then 2 and 3 then 1 and 3.

Summary ... no summary submited

Summary ... no summary submited

Summary ... read summary

The training was detailed but does not do a very good job at catering to multiple scenarios. Neither does it really identify what we really need to do as Listeners. Yes I under to listen not offer any help, But no clear instructions on what to do in case of emergency. I'm supposed to refer the chatter to 911 knowing they likely won't oblige if they are in crisis. It does not make any significant use of psychology lots of the techniques shown are not even in the use of a chat platform.