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The training was very informative, down to the point throughout. It is a very well structured and well presented training. I really enjoyed it. It is easy to navigate and go back to individual sections to repeat. The only thing I needed time to understand is how not to take the tests again 🙂 I will need more practice on finding my way on the dashboard and remembering to join with my Alias.

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Through learning different practical skills, I am able to not only help others but also make my friends and family happier.

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The training was very helpful and the videos were informative. I think some of the quizzes could be better if there were a variety of types of questions. I think that would be more engaging and would help the trainee understand their level of understanding better. All in all, it was a fantastic training program that I am thankful to have been able to go through!

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I found the training to be very informative, and the platform easy to navigate.

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I found the training to be all encompassing and helpful when it came to showing how to navigate tawk. I did however find a couple spelling mistakes with in the instructions at times, I cannot recall exactly where they are now but they were minor typos. Thank you for putting this training together.

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Good experience

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I found this training very helpful with me moving forward with Certified Listeners I feel that anyone who does the training will find it helpful and those will learn how to help others.

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This training program was very helpful and efficient. I have been able to learn a lot! Thank you for the support during this process.

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The CL-Training provided detailed, clear, and valuable information with all the needed resources to start our volunteering journey with the community.

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Great resources and training. Are these publicly available? I’d like to come back every once in a while and revisit these trainings.

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This training will not only be helpful for understanding the platform and responsibilities of the position but will also be helpful for being a better listener in all facets of your life!

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It was an amazing training session. I really enjoyed it.

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Excellent comprehensive training that taught me a lot about effective communication, the organization's policies and procedures, and the online chat platform.

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I absolutely loved the training session!

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Everything flowed effectively. There was a lot of information that was helpful and supportive.

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Great. Just needs to be quicker, especially for the parts for using tawk.to.

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Its a wonderful platform to share and staff is very professional.

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Overall the training was really helpful and interesting! I did find that the lessons that involved just reading off the video to be less engaging, so maybe changing those slides to the most important points and then talking through any additional information would be helpful!