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Thank you for a very insightful training experience, that has not only taught me the skills to be a certified listener but also to better communicate and be more empathetic to others.

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Need spelling and grammar checks throughout entire process.

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Great training experience! Really looking forward to starting my volunteer journey with Certified Listeners!

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This courses helped me revive my university education and prepared me to handle various types of conversations or situations I may find myself in on a personal or professional setting.

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This is great, I can't wait to start volunteering.

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The videos were at times a bit long and it may be better if there were different activities to do while watching the videos to keep learners engaged.

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everything went well except for some server errors

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It was great experience and so many things to learn.

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My experience has been great! The training was very well done and the staff have been nothing but helpful along the way.

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I enjoyed the training program though there were some missing parts and some of the questions had errors with some but over all a great program.

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It was an awesome experience. I am so excited to work in such an organized and friendly environment.

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The well-organized program allowed me to understand and apply learned training more effectively.

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I enjoyed my experience with this training. I was able to learn a lot and use the knowledge I have for future references. There was a lot of thought and knowledge put into this training and I am truly appreciative.

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This training course was a great rundown of everything you may experience as a volunteer on the CLS platform. I was able to learn a lot from the different modules and quizzes and am happy to have added this new knowledge to my skillset. With that being said, I think this course could be improved by making it more comprehensive, detailed, and engaging. I would have appreciated more details and background info on certain topics, as well as opportunities to engage with the material and test my application of what I've learned because I feel that this would have helped solidify my knowledge of what I've learned. Additionally, I found the training for the tawk.to platform a bit confusing from the perspective of someone who had little exposure to this platform prior to the training. I feel like a more in-depth explanation of how to navigate it would have been super helpful and made me feel even more confident before going for my practical training appointment. Other than the points already mentioned though, I really enjoyed taking this training and I'm glad I had the opportunity to acquire this knowledge and become part of this community at CLS.