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The training was very much helpful. It made me understand how the organization works and also the chat platform.

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amazing training, with such a high level of organization and provides and teaches countless tools volunteers. It was quite fun doing this training in fact.

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Amazing training. Very insightful. Provided an opportunity to refresh my memory on previous material learned. As well as apply what I have learned. The team leader was very thorough, extensive and effective.

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Overall happy with the training would like a bit more information on how to use the Hawk.to system but other then that very happy with it.

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These training videos were well done! They were simplistic, helpful and easy to access. I like that these are also on YouTube for referencing if needed. When I needed help with questions, I was able to get a quick email response to move forward. Highly recommended.

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I enjoyed my experience with this training. I was able to learn a lot and use the knowledge I have for future references. There was a lot of thought and knowledge put into this training and I am truly appreciative.

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The training helped me understand the layout of the platform, accepting calls, and engaging with callers.

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I had a good interview, it was stressful, but I was comfortable doing the interview.

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I think, this platform is a great way to help people and the training is certainly really helpful.

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The training was clear and concise. It was very thorough. We went through all aspects of support and platform.

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really excited to start volunteer with such a great organization

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Overall, the course was comprehensive and helpful for teaching the material. I think more examples would be helpful to solidify some points, but overall the material was easy to understand and engaging.

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I enjoyed the course and I've learned a lot, this has been a great experience!

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Very informative and engaging - I not only observed what to do, but actually did it in the the role play feature! Now I feel much more prepared for what's ahead 🙂

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This was a bit of a long training process for me as I work during the day so I had to make sure I had time for the training. But I loved that I could do it all at my own pace and that the system is so easy to use and is very user friendly. Thank you for everything!

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It has been great so far

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