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I am grateful for the opportunity to volunteer at CLS and look forward to the learning experience. The training has been straightforward and has help me learn how I can best assist those in need of CLS. Thank you!

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Training was great, ensures you know everything about the tawk.to app. Having role play was also very useful

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Great training and experience, the lessons were well prepared, strongly suggested to anyone interested in volunteer work and involvement in emotional support services.

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The training was very comprehensive and I enjoyed using the platform. Very user friendly. My only comment is that I found there to be a few spelling/grammatical errors in the training content.

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Very useful training. I learnt a lot from it.

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I thought the training was awesome. My only issue was the volume in many of the lessons was not so audible making it difficult to hear and I also felt that the videos were great in length; however they required one to read rather quickly.

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A very efficient, simple and user friendly training program. Lots of great information that I will continue to reference to during my shifts!

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I am excited to start with CLS after completing my training.

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Thank you for a very insightful training experience, that has not only taught me the skills to be a certified listener but also to better communicate and be more empathetic to others.

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I found the content very interesting, compelling and helpful. I experienced a few technical errors, but was able to easily overcome them in time. Overall a great resource!

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Sameed was very interactive and explained everything we need to know to give us the best opportunity to be successful in our role

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I think there should be more engaging aspects to ensure comprehension. Also, it would be useful to know how long the training is, ahead of time. Apart from that, everything was effective and helpful. Thank you.

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I found the training to be all encompassing and helpful when it came to showing how to navigate tawk. I did however find a couple spelling mistakes with in the instructions at times, I cannot recall exactly where they are now but they were minor typos. Thank you for putting this training together.

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I was very wary of online learning like this, but was pleasantly surprised by Jacob and his endless patience at my questions. Thank you Jacob. it is not the most intuitive of platforms, but it's like anything else, matter of practice.

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